Always Imitated, Never Duplicated
We’re committed to stopping the sale of counterfeit and “black market” RevitaLash® Cosmetics products. We recognize that your safety and satisfaction are fundamental to your product experience, and as such we take the sale of tampered with products and knock-offs or counterfeit versions of our products very seriously. We will continue to take the necessary steps to protect our brand and your consumer experience worldwide.
BEWARE OF COUNTERFEIT PRODUCTS
As the global leader in our category, and a growing and increasingly in-demand brand, we are aware of the persistent problem of unauthorized websites that are selling what look like RevitaLash® Cosmetics products.
In this modern Internet age, it is not as difficult as it used to be for scam artists to fake our packing (boxes and tubes), product, and our logos in an attempt to fool unsuspecting consumers. We have personally discovered counterfeit products that look very convincing.
Many of the products sold on these websites have been opened, are not shrink-wrapped, are not our formulas, come in damaged and/or expired boxes (or no box at all), lack our inventory control numbers, contain misspellings, and more.
These products could be counterfeit, or at the very least, may have been tampered with and as such, we encourage you to take a “buyer beware” approach and only purchase your RevitaLash® Cosmetics products through Authorized RevitaLash® Cosmetics Resellers to ensure your safety, and protect your investment. A list of authorized online retailers can be found below.
WHAT CAN YOU DO?
The only way to ensure the safety of your product and avoid purchasing counterfeit or tampered with products online is to buy directly from revitalash.com, a RevitaLash® Cosmetics website in your local market, or from an authorized and reputable reseller.
Be aware that although we diligently pursue, and consistently close down websites selling tampered with or counterfeit product, the sellers rarely use their real names, and often change the names of their sites and URLs to enter the market under a different identity, all in an effort to make a quick sale at your expense.
THINK YOUR PRODUCT MAY BE COUNTERFEIT?
Please remain vigilant when purchasing our products online. If you purchase what looks like RevitaLash® Cosmetics product that has been tampered with or is not in its original packaging, please contact us at 877.909.5274 and share the details of your purchase so we can follow up through the proper legal channels. In this way, you can help us fight against counterfeit products and websites for the good of all consumers.
Please fill out this form with information reporting the product you think may be counterfeit.
Contact Us
BEST PRACTICES TO AVOID FAKES
Here are a few tips on how to shop authentic RevitaLash® Cosmetic products:
• Purchase directly from www.revitalash.com
• Purchase from authorized resellers.
• Product price too good to be true? It most likely is.
All RevitaLash® Cosmetics products are thoroughly safety tested and designed to be used as indicated in the instructions for use. Counterfeit products may cause adverse reactions.
